Support

What’s free

The Full Realm is a one-time purchase in the iPhone app ($3.99 in the US App Store; prices vary by country). It opens Chapters 2 and 3 (battles 11–30), skirmishes against two or three rivals and on large maps, the River League and Iron Order factions, and the rest of the banners. No subscription, no ads.

Restoring the Full Realm

Bought it already, or got a new phone? Sign in to the App Store with the same Apple ID, then:

  1. open Ageforge and tap Settings (the gear);
  2. tap Restore purchase.

The unlock card has the same Restore purchase button. Restoring needs an internet connection; after that the unlock works offline.

Family Sharing

The Full Realm is shared with your Family Sharing group. Family members open Ageforge on their own device, signed in with their own Apple ID, and tap Restore purchase in Settings if it isn’t unlocked already.

Refunds

Purchases go through Apple, so refunds do too: request one at reportaproblem.apple.com. We can’t see or refund App Store purchases ourselves.

Your progress

Your stars, best times, records, streak and banners are saved on your device, not in an account. In the iPhone app they’re also kept in your own iCloud (Settings → iCloud), so they follow you to your other iPhone or iPad; that copy stays between you and Apple and never reaches us. Without it, deleting the app deletes them. A battle in progress is saved as you play: close the app any time and pick up where you were. Ageforge plays fully offline, on a plane too.

Something went wrong?

The game sends an anonymous report when it hits an error, so many problems are fixed in a game update without you doing anything. If something keeps happening, update the app from the App Store, then close and reopen it.

Contact

Email support@ageforge.jruddell.com. We read every message.